Effective Date: March 20, 2026
Star Academics (“Star Academics,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, enroll in our programs, communicate with us, or use our services.
By using our website or providing your information to us, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Parent or guardian name
- Student name
- Phone number
- Email address
- Home address
- Emergency contact information
- School and grade level
- Attendance, scheduling, and enrollment information
- Billing and payment-related information
- Any other information you provide through forms, registration documents, email, phone, or text message
We may also collect limited technical information automatically when you use our website, such as:
- IP address
- Browser type
- Device type
- Pages visited
- Date and time of visits
- Referring website addresses
2. How We Collect Information
We collect information when you:
- Fill out a contact form or registration form on our website
- Submit enrollment or program interest forms
- Contact us by phone, email, or text message
- Communicate with us in person
- Sign paper or digital documents
- Make payments or register for services
- Interact with our website
3. How We Use Your Information
We may use your information to:
- Respond to inquiries
- Provide information about our programs and services
- Process registration and enrollment
- Communicate regarding attendance, pickup, scheduling, and program updates
- Send billing reminders, invoices, and account-related notices
- Provide customer support
- Maintain student and family records
- Improve our programs, services, and website
- Comply with legal obligations and protect our business
4. Text Messaging and SMS Communications
If you provide your mobile phone number and consent to receive text messages from Star Academics, you may receive SMS messages related to:
- Attendance and absence notices
- Pickup coordination and transportation updates
- Schedule reminders and class updates
- Enrollment and registration follow-up
- Billing reminders
- Responses to your inquiries
- Program announcements and promotional updates, where you have separately agreed to receive them
Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for support.
We obtain consent for text messaging through website forms, enrollment forms, paper forms, verbal consent, or when a parent/guardian directly initiates text communication with us, as applicable to the type of message being sent.
5. Sharing of Information
We do not sell your personal information.
We may share your information only as needed with trusted service providers who help us operate our business, such as website hosting providers, payment processors, registration platforms, communications platforms, or administrative software providers. These providers may access information only as necessary to perform services on our behalf.
We may also disclose information:
- When required by law
- To protect the rights, safety, and property of Star Academics, our students, families, or others
- In connection with a business transfer, merger, or reorganization, if applicable
No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing or promotional purposes.
6. Data Retention
We retain personal information for as long as reasonably necessary to provide services, maintain business and student records, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Cookies and Website Analytics
Our website may use cookies or similar technologies to improve website functionality, understand user activity, and enhance user experience. You may adjust your browser settings to refuse cookies, though some parts of the website may not function properly.
8. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Children’s Privacy
Our services are directed to parents and guardians, not to children for independent use. We collect student information only as provided by parents or guardians or otherwise in connection with enrollment and educational services.
10. Your Choices
You may contact us to:
- Update or correct your information
- Ask questions about how your information is used
- Opt out of non-essential communications
- Request to stop SMS messages by replying STOP
Please note that even if you opt out of certain communications, we may still send necessary service-related or account-related communications where permitted.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us.